Group Sales and Completion Coordinator

Job Description

Coordinate and assist the Completion and Group Sales Department in day to day activities:

•    Support department administrative tasks,
•    Support the preparation of commercial offers for modification, refurbishment and Completion,
•    Support department administrative tasks from Initial Customer Contact (ICC) to Aircraft Re-delivery, 
•    Support the billing process in the preparation of invoices as required,
•    Maintain Customer Relationship Management (CRM) up to date,
•    Maintain Group Sales & Completion data base up to date,
•    Define and implement solutions to day to day Customer claims,
•    Support Ad-hoc internal customers (Project Management, Marketing, IT…).
•    Report to Completion and Group Sales Manager.

Coordinate and assist the department through the following tasks and responsibilities:

•    Define, deploy and maintain department tooling (Offer, calculation sheets…),
•    Ensure the achievement of yearly objectives by working out objectives sub-tasks in respect to allocated budget,
•    Implement strategy sub-tasks at department level,
•    Support new customer acquisition strategy,
•    Finds out about new products in the areas of maintenance, modifications and completion and support assessment and evaluation of it (business case, process…), 
•    Suggest improvements (tool, process…),
•    Support customer relationship development initiatives. 

Skills and Competencies:

•    Represents AMAC and the Group Sales & Completion Department in a professional manner in and out the company,
•    Excellent communication in English (verbal and written). Any additional language would be a plus,
•    Word, Excel, PowerPoint proficiency. AMOS proficiency would be a plus,
•    Ability to use software such as AutoCAD, SolidWorks, CATIA and MS Project would be a plus,
•    Self-driven and autonomous,
•    Analytic skills and ability to draw conclusion out of figures,
•    Ability to work on a fast pace environment with changing priorities,
•    Customer satisfaction focused.

Preferred background:

•    5 years of experience within the Aircraft completion industry,
•    Minimum technical understanding of part 21 (Subpart J & Subpart G) in regards to aircraft completion, modification and refurbishment activities. Previous experience within engineering department would be a plus.